After many stays at BBB, I have changed hotels due to a couple of shitty incidents:
1/ Checked out and forgot my ring. Came running back 5 minutes later and surprise - surprise it was gone. The front desk guy to did the standard room check claimed it wasn't there. When I later complained to management, they said it was my fault for having boys over!
2/ Left the humongous key at the front desk to do some shopping. When I came back asked for my room, they all looked sheepishly at each other and said nothing. I then found out that they thought I had checked out and threw all my stuff away. I think they really threw away or something as they had to wash it and I didn't get it back until 8 hours later. Again, no apologies from the BBB group.
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