hcmpp - I assume you are you referring to the Body Club on Sukhumvit Soi 8 in Bangkok (and not the unrelated one in Pattaya).
I have been going fairly regularly, perhaps once every 2 months or so. The massage quality at Body Club has never been consistent; much depends on the boy. This is unlike the skills found at Candle T Spa, for example. So I think nothing of it if on one visit I get unremarkable massage service, so long as the "aftersales service" is satisfactory.
What I have liked about Body Club has been the type of boys they had on offer.
My most recent visit was 2 weeks ago, and something unusual happened which i didn't think was a good sign. When I arrived, the mamasan was missing. The boys said he had just stepped out. Nonetheless, one of the boys took charge and the administrative prelimaries were settled without difficulty. There were about 15 boys in the line-up which didn't strike me as unusual. It has generally varied from say, 12 to 24.
When I finished and came down (about 6 or 7 pm), again I didn't see anyone behind the counter. Was the mamasan not back yet? I stood there waiting to pay and nobody seemed in charge. In fact, there was nobody in the main lobby. My masseur was making a cup of tea at the back and the other boys - goodness knows where they were.
When my guy appeared with a cup of tea, I asked him, "So, do I pay you?" which I knew from previous visits would not be the custom. There would usually be a cashier or the mamasan himself behind the counter.
The boy said "no", handed me the tea and swung around to a heap on the couch covered with a blanket and shook it. And lo! there awoke the mamasan. Perhaps he was ill that day. But if he wasn't, I thought, he would be setting a very bad example for his staff. Once discipline gets out of control, service standards would be very hard to maintain.
And yes, despite many visits to Body Club, I have never seen the same guy twice, not even in the line up. So there may be something in your observation that they cannot retain staff.
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