An update on this case, the suit was dismissed after conflicting testimony. The judge, who had previously dismissed to case only to have it reinstated by the Appeals court, said that it remains a 'whodunit.' There was also the unanswered question of whether the luggage had been tampered with by TSA personnel.
The bottom line is that if you are ever in this type of situation -- and I hope you will not be -- keep your wits about you and take photos with your phone. If you have a strong enough personality and can handle it, take the names of witnesses and also go immediately to the baggage claim office to demand an explanation so that all can be documented and airline and perhaps TSA employees involved could also be questioned.
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