Hello everyone,

I have asked this question on another thread, but think it is more appropriate to ask separately.

A few years back, the Banyan Tree had what I would call the best policy, which was indeed great :
- ask for guest’s ID when arriving late, but not retain it (good for everyone’s security)
- if same guest again and again, then they would take his details on a form and no ask for ID any more (kind of registering him).
I do not know what their policy is today, coz I have not been there for quite some time.

Does someone know their current policy?

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??? Hey guys! No one's been to this hotel recently?

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