If I had made an e-mail request for a taxi and not had a reply I would not be surprised if there was no car waiting.
I used this service from Jomtien to Bangkok on Tuesday. I got a vintage Volvo 940 which I like as they are comfortable and very safe feeling. The driver was prompt, polite and very careful which is rare.
Confusingly the website price has gone up from 1000 baht to 1200 baht on the website for the airport run. He told me he is charging 1000 to the airport and 1200 to Bangkok.
I start my return journey with them in an hour and am a happy customer so far.
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